Understands that schedules are subject to change.

Remains up to date on all Departmental Policies and Procedures.

Ensures thorough communication between shifts.

Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.

Handles any guest's complaints or problems in a prompt and courteous manner.

Works to ensure a clean and sanitary work area at all times.

Upholds standards by setting examples with appearance and work ethic.

Offers assistance to all guests regardless of where they are seated.

Completes all sidework and other duties as assigned in a timely manner.

Knows current wine list and has an understanding of the different wines.

Takes orders accurately and completely.

Knows the menu items, specials, and prices.

Ensures that all guests are treated in a prompt, professional and courteous manner.

Ensures that the restaurant is properly set and ready for business, checking for cleanliness.

Possesses complete knowledge of all procedures related to the job.

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